Job description

Loading...
  • Retailers:
    Citygate West London
  • Job Category:
    Aftersales
  • Vacancy Type:
    Full-time

Group Technician

 

Role overview 

We are looking for a passionate the Group Technician to repair and service our vehicles to the highest standards possible. You will be working as part of a the wider Citygate Team, travelling to various Citygate sites as needed to ensure customer satisfaction and repeat business for the retailer.

 

Key responsibilities 

 

Your key responsibilities as a Group Technician will be:

 

  • To receive work from the workshop controller and carry out related checks, administration and protection routines
  • To assess tool and equipment requirements and communicate any related issues
  • To service and repair all vehicles
  • To report on all additional repair requirements as they are identified
  • To make written and verbal reports on service and repair in the workshop the workshop controller in order to obtain authorisation
  • To complete all administrative procedures (including warranty) relating to service and repair work
  • To maintain a clean, tidy and safe working environment
  • To undertake vehicle road tests when necessary
  • To assist with development and training of other technicians
  • To attend meetings and training programmes as required
  • To perform other duties in support of other team members as required

 

What's in it for you?

With our benefits there is something good for everyone. We're a progressive business that believes building a good team culture is not only good for everyone who works for us – but it makes a difference to how we engage with customers too. That's why when you join Citygate, you can expect to receive a wide range of impressive employee benefits including:

  • Access to our in-house training academy for everyone
  • Access to The Volkswagen National Learning Centre for specific roles
  • Electric Vehicle (EV) Training levels 1- 4 for specific roles
  • Internal career progression opportunities across our various brands and locations
  • High street discounts
  • Wellbeing portal
  • Employee assistance programme
  • Purchase, service and parts discounts
  • Employee referral scheme
  • Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme

 

About You 

As a Group Technician, you will ideally have the following skills and attributes:

 

  • You will be a Level 3 qualified vehicle technician ideally with VAG group background
  • Excellent problem-solving skills and strong attention to detail
  • A strong customer service focus with the ability to communicate technical information to a non-technical audience
  • Outstanding organisation and time management skills with the ability to work to deadlines

 

 

Why Citygate

Citygate is a highly successful, privately owned business that has grown significantly over the past twenty years to 650 employees across multiple locations including London, Berkshire, Hertfordshire and Buckinghamshire. We work with global brands (Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, CUPRA, ŠKODA and Kia), provide excellent quality training and internal progression opportunities. 

 


 
Loading...
Close map
Location
Citygate West London
Capital Interchange Way, London, Greater London, UK, TW8 0EX
Loading...
Loading...
Share this page
Share with linkedin
Share with facebook
Share with twitter
Share with email
Vacancy Alerts
Create an alert subscription based on this vacancy

Benefits

Access to our in-house training academy for all roles
Access to The Volkswagen National Learning Centre for specific roles
Internal career progression opportunities across our various brands and locations
Electric Vehicle (EV) Training levels 1- 4 for specific roles
High street discounts
Wellbeing portal
Employee assistance programme
New car, used car, service and parts discounts
Employee referral scheme
Standard company benefits such as pension, life assurance cover and cycle to work scheme
Loading