Job description
- Retailers:Citygate St Albans Van Centre
- Job Category:Aftersales
- Vacancy Type:Full-time
Parts Apprentice
About Us
Citygate is a highly successful, privately owned business that has grown significantly over the past twenty years to 650 employees across multiple locations including London, Berkshire, Hertfordshire and Buckinghamshire. We work with global brands (Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, CUPRA, ŠKODA and Kia), provide excellent quality training and internal progression opportunities.
Why Citygate
Citygate is founded on a simple vision: “to grow a business we are proud of through a commitment to excellence”. As a privately owned and entrepreneurial business, we're welcoming, inclusive, have a great team ethic and have worked hard to create a positive working environment that we can all be proud of.
We have ambitious plans for the future and we need driven, focused and skilled teams to help us achieve this. That's why every Citygate employee has access to our award-winning learning programme, whether that's operated from our purpose-built Citygate Academy facility or through working with our brand partners.
The inventive automotive industry has always been popular with the innovators and creators. But now, more than ever, it's the perfect career space for those looking to stand at the forefront of change – specifically, the transition to Electric Vehicles.
Role overview
We are looking for a Parts Apprentice to professionally operate within the Parts Department in accordance with the needs of the business.
Key responsibilities
Your key responsibilities as a Parts Apprentice will be to help manage the parts stock, including the following;
- Perpetual bin checks, stock checks, stock depth & width / P.N.S, negative stock, obsolescence, goods inwards, P.D.R returns, exchange returns, goods in suspense, stock adjustments (supervised), parts status reports, reverse issues report, cleansing stock file.
- Identify and order parts
- Process enquiries and orders in relation to NORA Trade customers
- Professionally pass on any NORA Trade enquiries to our Trade Centre
- Process requests / orders for parts and to communicate on lead times
- Notify workshop control of arrival of parts for vehicles awaiting parts
- Carry out administrative tasks relating to stock management. Including the following;
- Carry out Goods in suspense audits and report finds to the Aftersales manager, exchange procedures, P.D.R procedures, stock cleanses, buy backs.
- Undertake housekeeping and other duties relating to health and safety policy, parts locating and VQM.
- Check goods in and move parts to required locations
- Attend meetings and training programmes as required
- Maintain an awareness of stock security
- Secure and label all return parts
- Perform other duties in support of other team members as required
About You
To become a Parts Apprentice, we are looking for candidates that ideally possess the following qualities:
- Willingness to learn
- Teamworking skills
- Personal responsibility and career ownership
- Problem-solving skills
- Motivation for the role/automotive and engineering interest
- Qualifications: GCSE (or equivalent) Level 4 plus in Maths and English
What's in it for you?
With our benefits there is something good for everyone. We're a progressive business that believes building a good team culture is not only good for everyone who works for us – but it makes a difference to how we engage with customers too. That's why when you join Citygate, you can expect to receive a wide range of impressive employee benefits including:
- Access to our in-house training academy for everyone
- Access to The Volkswagen National Learning Centre for specific roles
- Internal career progression opportunities across our various brands and locations
- Electric Vehicle (EV) Training levels 1- 4 depending on role
- High street discounts
- Wellbeing portal
- Employee assistance programme
- Purchase, service and parts discounts
- Employee referral scheme
- Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme