Role overview 

We are looking for a passionate SMART Repair Technician to accurately undertake the preparation and repainting of motor vehicles which will include but is not limited to body panel repairs, including bumpers, alloy wheel repairs and trim and internal repairs.

Key responsibilities 

Your key responsibilities as a SMART Repair Technician will be:

• To ensure the sales departments vehicles bodywork is fully repaired in time for the sale of the vehicle
• Fulfil all tasks to the customer's complete satisfaction
• Detect and diagnose any additional faults for further repair
• Ensure all work is completed safely and complies with the retailer, manufacturer and industry guidelines
• To organise and order the appropriate level of consumables needed to run the SMART operation
• To ensure that there is sufficient work booked in to ensure full productivity
• To ensure the department budget requirements are met

About You 

As a SMART Repair Technician, you will ideally have the following skills and attributes:

• Previous experience working as a SMART repair Technician or other similar role in a busy environment
• Ideally apprenticed trained with a technical qualification
• Excellent attention to detail
• The ability to carry out SMART repairs daily
• Be able to produce a high quality Smart Repair from start to finish.
• Work to a high standard and demonstrate good knowledge of vehicle repair techniques

What's in it for you?

With our benefits there is something good for everyone. We're a progressive business that believes building a good team culture is not only good for everyone who works for us – but it makes a difference to how we engage with customers too. That's why when you join Citygate, you can expect to receive a wide range of impressive employee benefits including:

• Access to our in-house training academy for everyone
• Access to The Volkswagen National Learning Centre for specific roles
• Internal career progression opportunities across our various brands and locations
• Electric Vehicle (EV) Training levels 1- 4 depending on role
• High street discounts
• Wellbeing portal
• Employee assistance programme
• Purchase, service and parts discounts
• Employee referral scheme
• Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme

About Us 

Citygate is a highly successful, privately owned business that has grown significantly over the past twenty years to 650 employees across multiple locations including London, Berkshire, Hertfordshire and Buckinghamshire. We work with global brands (Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, CUPRA, ŠKODA and Kia), provide excellent quality training and internal progression opportunities.  

Why Citygate

Citygate is founded on a simple vision: “to grow a business we are proud of through a commitment to excellence”. As a privately owned and entrepreneurial business, we're welcoming, inclusive, have a great team ethic and have worked hard to create a positive working environment that we can all be proud of.

We have ambitious plans for the future and we need driven, focused and skilled teams to help us achieve this. That's why every Citygate employee has access to our award-winning learning programme, whether that's operated from our purpose-built Citygate Academy facility or through working with our brand partners.

The inventive automotive industry has always been popular with the innovators and creators. But now, more than ever, it's the perfect career space for those looking to stand at the forefront of change – specifically, the transition to Electric Vehicles.