Role overview

The Visual Merchandising Executive Marketing Executive is responsible for ensuring all vehicles are presented online to the highest possible retail standard across the group. The role focuses on optimising digital presentation, creating accurate and compelling vehicle descriptions, and maintaining consistent, premium stock imagery that reflects the individuality of each vehicle and supports conversion.

This position plays a key part in maximising lead generation, improving stock turn, and protecting margin through disciplined, detail-driven presentation standards.

Key responsibilities

As the Visual Merchandising Executive your key responsibilities will be:

Vehicle Retail Descriptions

• Create accurate, engaging and individualised retail descriptions for every vehicle.
• Highlight key specification, unique features, provenance and condition.
• Ensure tone and messaging align with group standards while reflecting the personality of each vehicle.
• Maintain consistency, compliance and accuracy across all advertising platforms.

Digital Image Management

• Review and organise vehicle JPEG images to ensure correct sequencing and relevance.
• Remove duplicates, poor-quality or non-compliant images.
• Ensure key selling features are clearly represented in image sets.
• Maintain consistent group-wide presentation standards across all sites and platforms.
• Imagery to OEM & group standards for both Car and CV

Stock Presentation Standards

• Audit live stock daily to ensure compliance with agreed digital presentation standards.
• Monitor advert quality, system pricing alignment, imagery and data accuracy.
• Ensure fresh stock is uploaded promptly and fully merchandised without delay.
• Identify presentation gaps that may affect enquiry levels or conversion.

Fresh Stock Review Participation

• Attend regular fresh stock review meetings with the Used Car Management Team.
• Provide feedback on digital presentation, advert quality and readiness.
• Take ownership of agreed actions following review calls.
• Implement changes promptly and report back on completion.

Continuous Improvement

• Track advert performance and recommend improvements.
• Work closely with buyers, prep teams and management to ensure presentation reflects vehicle quality.
• Maintain awareness of competitor presentation standards and industry best practice.

What's in it for you?

With our benefits there is something good for everyone. We're a progressive business that believes building a good team culture is not only good for everyone who works for us – but it makes a difference to how we engage with customers too. That's why when you join Citygate, you can expect to receive a wide range of impressive employee benefits including:

· Access to our in-house training academy for everyone

· Electric Vehicle (EV) Training levels 1- 4 for specific roles

· Internal career progression opportunities across our various brands and locations

· High street discounts

· Wellbeing portal

· Employee assistance programme

· Purchase, service and parts discounts

· Employee referral scheme

· Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme

About You

As a Visual Merchandising Executive, you will ideally have the following skill and experiences:

• Strong attention to detail.
• High standards of organisation and consistency.
• Commercial awareness of used car retailing.
• Ability to balance brand consistency with individuality.
• Proactive and solution focused.
• Confident working with stock management and advertising platforms.

Why Citygate

Citygate is a highly successful, privately owned business that has grown significantly over the past twenty years to 650 employees across multiple locations including London, Berkshire, Hertfordshire and Buckinghamshire. We work with global brands (Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, CUPRA, ŠKODA and Kia), provide excellent quality training and internal progression opportunities.